Privacy Policy

Last updated: September 2026

This privacy policy explains how petal-saga collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected and that we comply with all applicable data protection legislation in the United Kingdom.

Information We Collect

We may collect the following types of information:

Name and contact details (email address, postal address)
Information you provide when completing forms on our website
Details of services you have enquired about or purchased
Financial information necessary for providing our fee analysis services
Technical information including IP address, browser type, and pages visited
Cookie data as described in our Cookies Policy

How We Use Your Information

We use the information we collect for the following purposes:

To provide the services you have requested
To respond to your enquiries and correspondence
To improve our website and services
To send service-related communications
To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: Where processing is necessary to fulfil our contractual obligations to you
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Consent: Where you have given clear consent for specific purposes
Legal obligation: Where processing is necessary to comply with the law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and access controls limited to authorised personnel.

Your Rights

Under data protection legislation, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your data in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

Third-Party Sharing

We do not sell your personal information to third parties. We may share your information with service providers who assist in delivering our services, but only where necessary and subject to appropriate confidentiality agreements. We may also disclose information where required by law.

International Transfers

Your information is primarily stored and processed within the United Kingdom. If any transfer outside the UK becomes necessary, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

petal-saga
47 Kensington Court
London, W8 5DA
United Kingdom
[email protected]