GDPR Compliance

Last updated: September 2026

petal-saga is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about your rights and how we handle your personal data in accordance with these regulations.

Data Controller

For the purposes of UK GDPR, petal-saga acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
petal-saga
47 Kensington Court
London, W8 5DA
United Kingdom
[email protected]

Your Data Protection Rights

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request. We will respond to valid requests within one month.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.

Right to Erasure

Also known as the right to be forgotten, you may request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You may request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing pending verification of legitimate grounds.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing without exception.

Rights Related to Automated Decision-Making

You have rights regarding automated decision-making, including profiling, that produces legal or similarly significant effects. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. There is no fee for exercising your rights, although we may charge a reasonable administrative fee for manifestly unfounded or excessive requests.

Complaints

If you are dissatisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk

Data Protection Principles

We adhere to the following data protection principles:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimisation
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

Updates to This Information

We review our GDPR compliance procedures regularly and may update this page accordingly. We encourage you to check back periodically for any changes.